At Serendipity Travel, customer satisfaction is important to us. However, due to the nature of our products, our return policy varies based on product type:
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Downloadable Products:
All digital downloads, including guides, eBooks, and itineraries, are non-returnable and non-refundable. Once purchased, these items cannot be returned under any circumstances. -
Physical Products (if applicable):
Returns and refunds for physical products are governed by the individual vendor’s return policy. If you purchased a physical item through our platform, please check the product page or contact the vendor directly for return eligibility and instructions.
